News Flash Home
The original item was published from 2/7/2023 6:10:23 PM to 2/10/2023 1:28:10 PM.

News Flash

City News and Alerts

Posted on: February 7, 2023

[ARCHIVED] Enterprise employees recognized for exceptional customer service

Extra Mile Award 020723

Two city employees Tuesday were recognized for exceptional customer service they provided a new resident.

Cynthia Adams and Tangi Hill were presented Extra Mile Awards by Mayor William E. Cooper during the city council meeting.

Cooper stated that back in December 2022, a customer came to set up service at the water department inside Enterprise City Hall.   Adams, a utility/customer service clerk, assisted the customer who did not have the proper documents.  Adams also noticed a discrepancy in the GIS property records website related to this customer’s address.  E911 Communications Specialist Tangi Hill assisted Adams and the two made numerous calls to the Coffee County Courthouse, E911 agents in New Brockton, and other agencies to rectify the problems.  Adams and Hill worked with this customer for nearly two hours.

“I commend you on the remarkable customer experience you provided this resident,” Mayor Cooper told Adams and Hill.  “Your actions serve as an example for others.  We are proud to have such outstanding individuals representing the City of Enterprise.”

In a separate instance, in January, Adams stayed late to help a soldier set up service, even though he arrived after the office closed.

“This is the level of service we are proud to offer in Enterprise,” Cooper said.

Facebook Twitter Email

Other News in City News and Alerts

May 2023 PR Newsletter

EPRD Newsletter May 2023

Posted on: May 1, 2023
Festival in the Park

Festival in the Park set for May 6

Posted on: April 28, 2023
Road Closures (1)

Road Closures: April 10-14, 2023

Posted on: April 5, 2023
April EPRD Newsletter

EPRD Newsletter April 2023

Posted on: April 3, 2023
EPRD March Newsletter Cover

EPRD Newsletter March 2023

Posted on: March 3, 2023
Feb 2023 Parks and Rec Newsletter

EPRD Newsletter February 2023

Posted on: February 2, 2023
Weather Delay 012523

Weather Delay: January 25, 2023

Posted on: January 24, 2023
West College closure extended 012723

Street closure extended through weekend

Posted on: January 27, 2023
Christmas Tree Generic Fire

EFD offers Christmas tree safety tips

Posted on: December 15, 2022
We are hiring 110322

City of Enterprise job openings

Posted on: November 3, 2022
Enterprise Alabama official seal

Proposed short-term rental ordinance

Posted on: November 3, 2022
Election Day generic

Election Day information

Posted on: November 3, 2022
Water tower demolition 102522

Water tower demolished

Posted on: October 25, 2022
Spooky in the City 2022

Spooky in the City returns this Friday

Posted on: October 25, 2022
Downtown Fire 101622

Fire damages several downtown businesses

Posted on: October 16, 2022
Little Red Schoolhouse moves to Downtown Enterprise

The Little Red Schoolhouse moves Downtown

Posted on: September 29, 2022
Ashley Marshall is sworn in by Municipal Judge Paul Sherling.

Marshall sworn in as City Prosecutor

Posted on: September 20, 2022
Black History Month Proclamation 020222

Mayor proclaims Black History Month

Posted on: February 14, 2022