Online Payments

If you have received a delinquent notice please call the office at 334 347-1211 for amount verification (online balance may differ than the actual amount owed). Partial payments do not prevent disconnection. Please do not pay online if you have been disconnected for non-payment. Additional fees and paperwork are required for reconnection. The Reconnect Form is available on our website.

Pay Bills Online

We are excited to offer our customers an easy, secure and convenient way to pay water bills online. For all questions concerning water service in the city of Enterprise, please call 334-347-1211. To pay your water bill online, you will need the following:

  • Your water bill - You will need the bill number and customer number from your bill in order to access the payment system.
  • Your credit card information - You will need the cardholder name, billing address, credit card number, expiration date and CVV code.

User Accounts

You will have the option to create a user account. If you have a separate house and sprinkler account, you will need to set up an online account for each of your accounts. Payments will only be applied to the account which you have created. Each account will have to be paid separately for correct payment application.

Payment Methods & Fees

For online payments we accept Visa, MasterCard and Discover.

Note: There is a 3% fee with a $3 minimum convenience fee for paying online. Online payments will not be posted or received until the following business day.